Pricing

    Choose The Right Knowledge
    Assistant For your Team

    We build it, manage it, and help your team get reliable answers from trusted company knowledge

    ESSENTIAL

    A managed Knowledge Hub for approved company documents

    One-Time Set Up Fee $2,500

    $395/ month

    GET STARTED TODAY
    • 1,000 Monthly AI Usage Allowance
    • 5 Users
    • 100 Knowledge Hub Documents
    • Managed Document Uploads
    • Document Audit and Preparation 
    • Knowledge Hub Setup
    • 1 Trained AI Knowledge Assistant
    • Instant AI Answers With Citations
    • Weekly Managed Updates
    • Secure Private Knowledge Hub
    • Monthly testing, improvements
    • Initial User Training
    • Basic Support
    • Monthly Usage Summary

    CONNECTED

    Knowledge automatically brought together from connected business tools

    One-Time Set Up Fee $5,000

    $795/ month

    GET STARTED TODAY
    • 5,000 Monthly AI Usage Allowance
    • 10 Users
    • 500 Knowledge Hub Documents
    • 5 Connected Knowledge Sources
    • Document Audit and Preparation
    • Knowledge Hub Setup
    • 1 Trained Knowledge Assistant
    • Instant AI Answers With Citations
    • Updates Up To Three Times A Week
    • Secure Access-Based User Roles
    • Monthly monitoring, testing, improvements
    • Ongoing User Training
    • Plus Support Tier
    • Usage & Content-Performance Reporting

    INSIGHTS

    Advanced discovery of relationships, patterns, trends, and knowledge gaps

    One-Time Set Up Fee $7500

    $995/ month

    GET STARTED TODAY
    • 10,000 Monthly AI Usage Allowance
    • 25 Users
    • 1,000 Knowledge Hub Documents
    • 10 Connected Sources
    • Document Audit and Preparation
    • Knowledge Hub Setup
    • Up to 2 Specialized Knowledge Assistants
    • Instant AI Answers With Citations
    • Priority Business-Day Updates
    • Advanced Access Controls & Governance
    • Monthly monitoring, testing, improvements
    • Ongoing User Training
    • Premium Support Tier
    • Leadership Dashboards

    Capabilities Comparison

    Every plan delivers reliable, grounded answers. Higher plans expand the sources your assistant can access and the types of questions it can answer.
    Grounded answers and citations
    Answers based on approved company knowledge, with supporting sources.
    Essential
    Included
    Connected
    Included
    Insights
    Included
    Multi-document answers
    Combines and compares relevant information from more than one document.
    Essential
    Across uploaded documents
    Connected
    Across connected sources
    Insights
    With advanced relationship context
    Documented relationships
    Connects roles, policies, products, and processes when relationships are stated in the sources.
    Essential
    Included
    Connected
    Across connected sources
    Insights
    With mapped relationship context
    Scans and image-based text
    Uses OCR to extract searchable text from scans, screenshots, and document images.
    Essential
    Included
    Connected
    Included
    Insights
    Included
    Visual understanding
    Interprets meaning communicated through diagrams, charts, photos, and document layouts.
    Essential
    OCR text only
    Connected
    Images, charts, and diagrams
    Insights
    Advanced visual analysis
    Knowledge sources
    The approved locations the assistant can search.
    Essential
    Managed document collection
    Connected
    Connected drives and supported systems
    Insights
    Connected sources plus knowledge graph
    Content synchronization
    Keeps approved knowledge current as source information changes.
    Essential
    Managed scheduled updates
    Connected
    Scheduled or automated synchronization
    Insights
    Automated multi-source synchronization
    Cross-source answers
    Combines evidence found in different connected systems.
    Essential
    Uploaded documents only
    Connected
    Included
    Insights
    Included with relationship context
    Complex relationships and dependencies
    Traces multi-step connections, ownership, dependencies, and downstream effects.
    Essential
    Standard document retrieval
    Connected
    Cross-source synthesis
    Insights
    Graph-powered analysis
    Knowledge mapping
    Creates a persistent map of important entities and their relationships.
    Essential
    Not included
    Connected
    Not included
    Insights
    Included
    Patterns and knowledge gaps
    Identifies recurring themes, inconsistencies, missing knowledge, and organization-wide patterns.
    Essential
    Not included
    Connected
    Limited cross-source review
    Insights
    Advanced analysis
    Testing and answer safeguards
    Retrieval testing, tuning, and transparent handling when evidence is incomplete.
    Essential
    Included
    Connected
    Included
    Insights
    Included

    All supported answers follow the same BrightDocs quality standard: grounded in approved sources, cited, and transparent when sufficient information is not available.

    What Can Each Plan Answer?

    See how each plan expands the types of questions your BrightDocs assistant can answer.

    Essential and above

    Reliable answers from approved company documents.

    “What is our paid-time-off policy?”

    “Which safety procedures apply to warehouse supervisors?”

    Connected and above

    Answers across connected sources and visual content.

    “Explain the steps and branches in this process diagram.”

    “What do our Drive documents and CRM notes say about this account?”

    Insights

    Advanced relationship, dependency, and gap analysis.

    “Which contracts, policies, processes, and owners would be affected by this change?”

    “Where are responsibilities missing, overlapping, or conflicting?”

    Frequently Asked Questions

    Which BrightDocs plan is right for my organization?

    Essential is designed for smaller teams that want BrightDocs to manage a focused collection of approved documents. Connected is ideal for organizations that want knowledge brought together from multiple business tools. Insights is built for larger teams that want to uncover relationships, trends, patterns, and knowledge gaps across their organization.

    What does the one-time setup fee include?

    The setup fee covers preparing your documents, creating and configuring your secure Knowledge Hub, training your AI knowledge assistant, testing its answers, and preparing your team to begin using it.

    What is the Monthly AI Usage Allowance?

    Your Monthly AI Usage Allowance is the number of chat sessions included in your plan each month. A chat session can include an initial question and related follow-up questions during the same conversation.

    What happens if we exceed our usage allowance?

    You can continue using your AI knowledge assistant if you exceed your plan’s monthly allowance. Additional usage charges will apply. We will provide clear usage reporting so you can monitor activity and decide whether moving to a higher plan would be more cost-effective.

    What counts as a Knowledge Hub document?

    A Knowledge Hub document is an individual approved file added to your hub, such as a PDF, Word document, spreadsheet, policy, procedure, or training guide. A connected source is a business platform or document location – such as Google Drive, SharePoint, or OneDrive – from which approved knowledge is brought into your hub.

    Is our company’s information private and secure?

    Yes. Your Knowledge Hub is securely separated from those of other BrightDocs clients, and access is limited to authorized members of your organization. Your assistant uses your company’s approved knowledge to answer questions and does not share it with other customers.

    How long does it take to set up BrightDocs?

    Most organizations can be up and running within a few weeks after we receive their approved documents and complete the initial planning process. The exact timeline depends on your plan, the number of documents and sources, and how much preparation your content requires.

    Can we change plans as our needs grow?

    Yes. You can upgrade as your team, document collection, connected sources, or monthly usage grows. We’ll help you choose the appropriate plan and carry your existing Knowledge Hub into the expanded service. Additional setup charges may apply when adding more advanced capabilities or integrations.

    Not Sure Which Plan Is Right for You?

    Tell us a little about your organization, and we’ll help
    you select the right BrightDocs plan.